Mastering the New Communication Center in PT Distinction

By
Tim Saye
on
November 10, 2025
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The upgraded communication center inside PT Distinction is one of the most powerful messaging tools available in any personal trainer software.

It helps you communicate with clients consistently, professionally, and efficiently, all from a single place.

Whether you’re working with individuals or running large group coaching programs, the new tools allow you to:

  • Send messages as in-app, email, or SMS
  • Schedule one-off or recurring messages with flexible custom timing
  • Use placeholder text for personalized group messages
  • Attach text, images, videos, links, and more
  • Choose one-way or two-way messaging
  • Set delivery by your time zone or the client’s

All your messages are now fully integrated with the client schedule.

View them in week or month format alongside workouts, nutrition, habits, and more. Filter by item type to focus on exactly what you need.

The system also keeps track of:

  • Sent messages
  • Scheduled and upcoming messages
  • Drafts for unfinished messages
  • Outbox items that failed to send

This allows you to easily manage communication across your entire client base without using third-party apps or manually chasing clients for updates.

Highlights

  • Automate messages across platforms (in-app, email, SMS)
  • Personalize content with dynamic placeholders
  • Save and reuse messages for onboarding or follow-ups